RESPONSIBILITIES:
· Provide consultation to internal and external clients regarding eDiscovery cases, including: Early Case Assessment, Forensic Collections, Culling and Filtering, ESI Processing, ASP Hosting, Document Review, Document Production, Data Archival and Storage.
· Use logic, mathematical equations, and other tools to accurately estimate and update project costs and timelines based on different requirements and scenarios.
· Understand, plan for and mitigate risks to timeline or deliverable; understand the downstream impact of various options during collection, processing, review and production.
· Gather, thoroughly document and confirm client requirements using standard project intake forms.
· Identify work components of foreseeable tasks and manage completion, and provide updates to client within estimated cost and time schedule using available resources.
· Act as final layer of quality control for any work product being delivered to a client.
· Understand pricing models and client agreements to ensure timely and accurate billing procedures.
· Carry a company cell phone and email device at all times, with the exception of pre-approved personal time off. Acknowledge receipt of all project related emails within 30 minutes during business hours and 60 minutes after hours.
· Report weekly status updates on all active projects to Director of Project Management.
· Mentor and develop Associate Project Managers.
· Continually solicit feedback from clients regarding current and potential service offerings.
· Analyze processes to propose changes or additions to project procedures.
· Facilitate and conduct software and process training for internal and external clients.
Please send resumes to: Nikki@cybersearchglobal.com
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